Community FAQ

1. What is Community Section for?

The Community is an online space designed to connect individuals, families, businesses, and service providers involved in relocation. Whether you’re moving to a new city, country, or even continent, the platform offers valuable resources, expert insights, and services to make your relocation journey smoother.
Anyone involved in the relocation process can use the platform, including:
  • Individuals & Families looking to relocate and seeking guidance, services, and resources.

  • Service Providers such as real estate agents, moving companies, legal experts, and more.

  • Companies who are relocating employees or expanding internationally.

  • Contributors such as experts or individuals who offer helpful advice, services, or insights related to relocation.

To sign up, follow these simple steps:
  • Visit the platform’s sign-up page.

  • Choose your user type (Individual, Family, Service Provider, Contributor, etc.).

  • Fill out the required details, including personal information and services offered (if applicable).

  • Agree to the Terms of Use and Privacy Policy.

  • Complete the verification process if required.

Once your registration is complete, you will have access to all platform features based on your user type.
The platform offers different levels of access:
  • Free Membership: Basic access to community features, including discussions, Q&A, and browsing service provider listings.

Yes! Any member of Outplore can contribute to the community section. We welcome members who can offer advice, share experiences, or provide valuable insights related to the relocation process to:
  • Sign up and create a profile.

  • Share your content (articles, tips, guides) or participate in community discussions.

You can find service providers by:
  • Searching for specific services (e.g., real estate agents, moving companies, or relocation related service providers) in the Explore section

  • Browsing through different categories and filtering results based on location, ratings, and expertise.

  • Checking the Service Provider Profiles for more information on their offerings and qualifications.

If you experience any technical difficulties or have concerns regarding other users or service providers:
  • Visit our Help Center for troubleshooting tips and resources.

  • Contact Customer Support via email at support@outplore.com.

  • Report any inappropriate content or violations through the Report Feature available on user profiles or posts.

Our support team will get back to you as quickly as possible to resolve your issue.
Yes! You can join multiple groups based on your interests, relocation type, or profession. Being part of several groups allows for broader networking, access to specialized resources, and shared learning.
We take your privacy and data security seriously. The platform uses encryption and secure servers to protect your personal and payment information. We also adhere to strict privacy practices, as outlined in our Privacy Policy. Please ensure that you only share necessary personal information and exercise caution when sharing sensitive details in community discussions.
Yes, as a Service Provider, you can:
  • Create a detailed profile highlighting your services

  • Participate in relevant discussions

  • Upgrade to Premium for better visibility and advertising tools

  • Post promotions, listings, or updates within your expertise area

If you wish to delete your account or leave the platform:
  • Go to your Account Settings.

  • Select the Delete Account option.

  • Follow the prompts to confirm your decision.

Please note that deleting your account will remove your profile and content from Outplore.

You can stay updated with the latest features, announcements, and changes on the platform by:

  • Subscribing to our Newsletter.

  • Following our Social Media Channels for real-time updates.

  • Regularly checking the Announcements Section on the platform for news and improvements.

Yes! Outplore allows you to:
  • Message other users directly in the community section.

  • Join Groups or participate in Forums to connect with individuals facing similar relocation challenges.

  • Follow contributors or service providers to receive updates and new content.

Yes! Any registered member — whether you’re a service provider, individual, business, or contributor — can create a group. This feature allows you to build a community around shared topics, locations, services, or interests.
To create a group:
  • Go to the Groups/Communities section.

  • Click on Create a Group.

  • Add the group name, description, and category.

  • Choose between public or private settings.

  • Invite others and begin sharing discussions, resources, or updates.

This feature is open to all users, including service providers who wish to organize and manage a professional or client-facing group.

If you have additional questions, feel free to reach out to our Customer Support team for further assistance.