Privacy Policy

Effective Date: May 1, 2025

At Outplore, we value your privacy and are committed to handling your personal information with the utmost care. This Privacy Policy outlines the types of information we collect, how we use it, and your rights in relation to that information. By using our platform and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect Personal Information in different ways, including directly from you, from third parties, or automatically when you interact with our Services. Where applicable, we will indicate whether providing certain Personal Information is required and the consequences if you do not provide it.

1.1 Categories of Personal Information We Collect

A. Customers

If you are a customer, we collect your name, contact details, payment information, shipping addresses, and any other information you provide to us during transactions. The exact type of information we collect depends on the specific transaction and services we provide.

B. Communications

If you contact us for any reason, we collect your contact details, the content of your message, and any follow-up actions we take.

C. Business Partners and Vendors

We may receive contact details and payment information from employees of our business partners or vendors in relation to the relevant partner or vendor relationship.

D. Other Sources

We may also collect information about you from other sources, including third-party data providers, social media platforms, or services that help us update, expand, and analyze our records or identify potential customers.

2. Cookies and Similar Technologies

We use cookies, pixel tags, and similar technologies to collect information as you interact with our Services. Cookies are small data files stored on your device that enable us to enhance your user experience by remembering your preferences and actions.

2.1 Types of Cookies We Use

Strictly Necessary Cookies: Essential for the operation of our platform.
Marketing Cookies: Used to provide personalized content and measure the effectiveness of our marketing campaigns.
Performance Cookies: Used for analytics purposes, to help us improve our platform (e.g., Google Analytics).

You can manage your cookie preferences by adjusting your browser settings. Please note that disabling certain cookies may affect your user experience and limit some features of our Services.

3. Legal Basis for Processing Personal Data (GDPR Compliance)

If you are in the European Union (EU), European Economic Area (EEA), or the United Kingdom (UK), we process your personal data based on the following lawful bases under the General Data Protection Regulation (GDPR):

Consent: When you explicitly agree to data collection (e.g., marketing emails).
Contractual Obligation: When processing is necessary to fulfill a contract (e.g., processing payments).
Legal Compliance: When required by law.
Legitimate Interest: When processing is necessary for business operations and does not override your rights.

4. How We Use Personal Information

We may use your Personal Information for the following purposes:

Providing services and fulfilling transactions.
Communicating with you and responding to inquiries.
Marketing our products and services (subject to consent, where applicable).
Complying with legal obligations and improving our Services.

5. Disclosure of Personal Information

We may disclose your Personal Information in the following circumstances:

Service Providers and Vendors

We share information with third-party vendors who perform services on our behalf, such as payment processing, marketing, or data analytics.

A. Business Partners

We may disclose your information to business partners and vendors with whom we have a contractual relationship.

B. Legal and Regulatory Compliance

We may disclose your information to comply with laws, legal processes (such as court orders or subpoenas), or protect our rights, property, or the safety of others.

C. Merger or Sale

In the event of a merger, acquisition, or asset sale, your Personal Information may be transferred as part of the transaction.

6. International Data Transfers

If you are located in the EU, EEA, or UK, your personal data may be transferred to and stored in countries outside of these regions, including the United States. In such cases, we ensure that appropriate data protection safeguards are in place, such as:

Standard Contractual Clauses (SCCs) approved by the European Commission.
Data Protection Agreements with third-party processors ensuring GDPR compliance.

7. Your Rights and Choices (GDPR, CCPA, and Other Privacy Laws)

A. Your Rights Under GDPR (For EU/EEA/UK Users)

If you are located in the EU, EEA, or UK, you have the following right under GDPR:

Right to Access – You can request a copy of your personal data.
Right to Rectification – You can request a copy of your personal data.
Right to Erasure ("Right to Be Forgotten") – You can request deletion of your personal data.
Right to Restriction of Processing – You can request limited use of your data.
Right to Data Portability – You can request your data in a portable format.
Right to Object – You can object to data processing for marketing or other purposes.

To exercise these rights, contact us at info@outplore.com.

B. Your Rights Under CCPA (For California Residents)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know what personal information we collect and how we use it.
Right to Request Deletion of your personal data.
Right to Opt-Out of the sale of your personal data.
Right to Non-Discrimination for exercising your privacy rights.

To exercise your CCPA rights, contact us at info@outplore.com.

8. Security of Your Information

We take reasonable measures to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Retention of Data

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. If significant changes are made, we will notify you through our platform or via email.

11. Contact Us

If you have questions or concerns about our Privacy Policy or how we handle your information, contact us at:

info@outplore.com