Community Guidelines
Effective Date: Jan 1 2026 Last Updated: June 24 2026
Welcome
Outplore is a global, community-driven relocation platform that connects people who are relocating with one another and with independent Professionals such as relocation companies and real estate agents — and a place to share relocation tips, experiences, and advice.
To keep Outplore safe, supportive, and useful for everyone, all members agree to these Community Guidelines. They apply everywhere on the Platform — community posts, groups and forums, profiles, reviews, messages, and quote requests. These Guidelines form part of our [Terms of Use].
We enforce these Guidelines diligently, consistently, and fairly. Where we take action, we explain our decisions and offer a way to appeal, as described at the end.
The Rules
- Be respectful and professional. Treat every member with kindness and respect. Keep discussions constructive, even in disagreement. Personal attacks, threats, bullying, harassment, and intimidation of any kind are not allowed — including in private messages.
- No hate speech or discrimination. We have zero tolerance for content that attacks, demeans, or promotes hatred, discrimination, or harm toward people based on race, ethnicity, nationality, religion, gender, sexual orientation, disability, age, socioeconomic status, or any other similar characteristic. This applies to written content, images, and any other format.
- Keep it relevant — no political or religious debates. Outplore is focused on relocation, services, and community support. Political campaigning, ideological debate, and religious discussion are not appropriate here, including in posts, profiles, and group descriptions.
- No explicit, violent, or offensive content. Do not post profane, vulgar, sexually explicit, NSFW, graphically violent, or gratuitously offensive material anywhere on the Platform — including in profile images, group covers, and media uploads.
- Protect children — zero tolerance for child exploitation. Any content that sexualizes, exploits, or endangers a minor is absolutely prohibited. Do not share, post, transmit, request, or link to such material in any form. We remove this content, preserve relevant information, terminate the accounts involved, and report to the appropriate authorities, including law enforcement. To prevent misuse, we may also remove non-explicit images of children.
- No terrorism, extremism, or incitement to violence. Do not post content that promotes, glorifies, supports, or recruits for terrorist or violent extremist organizations, or that incites or celebrates violence. Such content is removed immediately and will result in permanent account termination.
- Be honest and constructive. Share genuine, helpful, fact-based advice, reviews, and recommendations. Do not post false, misleading, defamatory, or harmful information. Professionals must be transparent about their services, qualifications, pricing, and terms. Fake, incentivized, or manipulated reviews are prohibited and removed.
- Disclose AI-generated or AI-assisted content. If you use AI tools to generate or significantly alter content you post — including text, images, audio, or video — you must disclose this clearly. Do not present AI-generated content as your own genuine first-hand experience or original work. Synthetic or manipulated media that misrepresents reality (including deepfakes or AI-altered images of real people) is prohibited. This reflects requirements under the EU AI Act and the DSA Code of Practice, and the emerging standards now adopted by all major platforms globally.
- No misinformation or harmful false claims. Do not spread misinformation about relocation, immigration, legal, or financial matters that could mislead or harm other members. If you share information that later proves inaccurate, please correct or remove it. We may add context labels or remove content that is demonstrably false and potentially harmful.
- No spam or excessive self-promotion. Professionals may present their services through their profile and subscription features, but must not flood discussions with promotions, post unsolicited links, or send mass messages. Contributions should add genuine value — not just serve as advertising.
- No fraud, scams, or phishing. Do not use the Platform for any scam or deceptive scheme, including romance scams, advance-fee fraud, pyramid schemes, fake job postings, or fraudulent certifications. Do not share malware, phishing links, or anything that could harm users or compromise Platform security.
- No fake profiles or misrepresentation. Provide truthful information about yourself, your business, and your qualifications. Do not impersonate others, create fake or duplicate profiles, falsely claim affiliations, or use another member’s account. Do not share your login credentials.
- No illegal or dangerous goods and services. Do not promote, sell, or seek illegal or dangerous goods or services — including prostitution or escort services, counterfeit documents, or fraudulent credentials. Lotteries, sweepstakes, contests, and giveaways are not permitted, and you must not exploit tragic events for commercial gain.
- Protect privacy and security. Do not post others’ personal contact details, addresses, financial information, or sensitive data without their consent. For your own safety, do not share payment card numbers, bank details, or government ID through Platform messaging — Outplore does not process payments between users, and any service engagement happens directly between you and the Professional. Report suspicious or fraudulent activity to support@outplore.com.
- Do your due diligence. Outplore does not vet, endorse, or guarantee Professionals or other users. Before engaging anyone, review their profile, ratings, and reviews, and verify credentials, licensing, and insurance where relevant. You engage others at your own discretion and risk, as explained in our [Terms of Use].
Intellectual Property
Only post content you have the right to share. Do not upload material that infringes anyone’s copyright, trademark, or other rights. If you believe content on the Platform infringes your rights, contact support@outplore.com as described in our [Terms of Use].
How We Enforce These Guidelines
We review reports and take action proportionate to the violation, which may include:
- adding a context label or correction to content;
- removing or restricting content;
- issuing a warning;
- temporarily suspending an account; or
- permanently removing an account for serious or
- repeated violations.
For serious violations — such as child exploitation, terrorism, fraud, or threats — we may take immediate action without warning, preserve relevant information, and involve law enforcement.
Statement of reasons. Where we remove or restrict your content or account, we will, where required by applicable law (including the EU Digital Services Act), provide a statement explaining the reason.
Repeat violations. We generally warn members before suspending accounts for repeated violations, except where the nature of the violation requires immediate action.
Reporting and Appeals
To report content or behavior that violates these Guidelines, use the in-Platform reporting tools or email support@outplore.com with details of what you saw, where, and why you believe it violates these Guidelines. We review all reports promptly.
To appeal a moderation decision you believe was wrong, email support@outplore.com. We will review your appeal and respond. EU users may also refer unresolved disputes to a certified out-of-court dispute-settlement body and contact the Digital Services Coordinator in their Member State.
Changes
We may update these Guidelines from time to time to reflect changes in law, enforcement priorities, or Platform needs. We will post the updated version with a new date and, for significant changes, provide reasonable advance notice. Continued use of the Platform means you accept the current Guidelines.
Contact
Questions, concerns, or reports:
Outplore Inc. 2108 N ST #5999, Sacramento, CA 95816, USA
support@outplore.com
Welcome to Outplore, a global relocation open community platform designed to connect relocating customers with service providers such as relocation companies, real estate agents, and other essential services. Our platform also serves as a space for sharing relocation tips, experiences, and advice.
To ensure a safe, supportive, and productive environment, we have established the following Community Guidelines.
For questions or to report concerns, please contact us at support@outplore.com.
Community Guidelines
1. Respect & Professionalism
2. No Political or Religious Debates
3. No Vulgar, Explicit, or Offensive Content
4. Honest, Constructive Contributions
5. No Spam or Excessive Self-Promotion
6. Privacy & Security Protection
7. Ethical Business Practices
8. No Discrimination or Hate Speech
9. No Illegal, Harmful, or Unethical Discussions
10. Content Moderation & Policy Enforcement
11. Zero Tolerance for Child Exploitation
12. No Promotion of Illegal or Dangerous Goods and Services
13. No Support for Terrorism or Violent Organizations
14. No Fake Profiles or Misrepresentation
15. No Fraud, Scams or Phishing
Violation Consequences
Failure to adhere to these guidelines may result in:
For any concerns, disputes, or reports of guideline violations, please contact us at support@outplore.com.